Frequently Asked Questions

MoaTV Questions Answered

Everything you need to know about MoaTV plans, supported devices, Bitcoin payment, activation time and the reseller program. Still stuck? Contact support.

About MoaTV

MoaTV is a premium IPTV streaming service offering 6,000+ live channels, international and premium VOD content, PPV events and sports streaming. It works on Smart TVs, Firestick, Android, iOS, MAG boxes, Windows PC and Mac.

Cable bundles channels with infrastructure, installation and equipment costs. MoaTV is pure streaming over your existing internet connection. We pay only for content licensing and CDN bandwidth — the savings get passed to subscribers.

Live channels covering sports, news, cinema, entertainment, kids, music, documentary and international content. Plus a massive VOD library of movies and series, premium sports and PPV events. All categories included on every plan.

Pricing & Plans

Five plans: 1 month at $20, 3 months at $40, 6 months at $60, 12 months at $88 (most popular), and 24 months at $120 (best value). All plans include the full channel list and same features.

Longer subscriptions reduce our payment processing and account management overhead, and indicate higher customer commitment. We pass those savings back to subscribers in the form of better per-month pricing on longer terms.

A short trial may be available on request to verify channel compatibility for your region. Email help@moatv.us before ordering to ask. Trials are limited and offered at the team's discretion.

Refunds are evaluated case by case. If you experience a service issue we cannot resolve within 24 hours of activation, contact support. Refunds are issued in Bitcoin to your original wallet.

Payment & Bitcoin

Bitcoin enables fast processing (no bank approval delays), lower fees (no credit card processor cuts), customer privacy (no banking data shared), worldwide accessibility (no international transfer issues) and fewer payment disputes (no chargebacks or account freezes). All of these directly benefit you.

Our blog has step-by-step guides for buying Bitcoin using Cash App, Coinbase, Binance, Kraken and PayPal. Most first-time buyers complete their first BTC purchase in under 10 minutes. Once you have BTC, the payment to MoaTV takes seconds.

Showing a static wallet address online makes it a target for address scraping and replacement scams. Instead, after you confirm your order, our team replies by email with the current verified wallet address. This protects every customer and ensures the payment reaches us correctly.

Typically 10-30 minutes for the network to confirm the payment with sufficient blocks. Once confirmed, your MoaTV subscription is activated immediately and credentials are emailed to you.

Devices & Setup

Smart TVs (Samsung Tizen, LG WebOS, Sony Android TV, Hisense, TCL), Amazon Firestick / Fire TV, Android phones and tablets, Android TV boxes, iPhone, iPad, Apple TV, MAG boxes, Windows PC, Mac, Nvidia Shield and more.

Every plan includes 3 simultaneous device connections by default. You can expand to 6 devices for an additional fee per billing period. Contact support to upgrade.

For Smart TVs and Firestick: IPTV Smarters Pro or Smart IPTV. For Android: TiviMate or IPTV Smarters Pro. For iOS: IPTV Smarters Pro or GSE Smart IPTV. For Windows: MyIPTV Player or VLC. All are available on official app stores.

About 5 minutes on any device. Install the IPTV player app from your device's app store, enter the Server URL, Username and Password from your activation email, and start streaming. Full setup guides available.

Quality & Reliability

Yes, on channels that broadcast in 4K. The MoaTV app and most certified players support HEVC/H.265 decoding for 4K Ultra HD streaming on compatible TVs and devices.

10 Mbps minimum for stable HD streaming. 25 Mbps recommended for 4K. The adaptive bitrate engine in modern IPTV apps automatically scales quality based on your connection.

MoaTV runs on distributed anti-freeze servers engineered for maximum uptime. Subscribers consistently report freeze-free 4K streaming, including during peak hours and live sporting events. If you experience persistent issues, contact support — usually a quick server change resolves it.

Email help@moatv.us with the channel name and your country. We add channel requests regularly based on demand, especially for international sports and regional networks.

Account & Support

Once Bitcoin payment is confirmed on the network (10-30 minutes), your subscription is activated and credentials are emailed to you immediately. Most subscribers are streaming within 45 minutes of placing an order.

Place a new order using the same email and select "Renewal" in the subscription type. Your existing credentials are extended without interruption. Renew before the current term ends to avoid service gaps.

Yes. The MoaTV reseller program provides credit-based panels with discounted rates, allowing resellers to sell subscriptions under their own brand. No long-term contracts. Contact us for details.

Email help@moatv.us any time of day or night. Average response under 30 minutes during business hours. We also operate a Telegram channel for real-time chat.